Refund policy

At Donece's Faith & Inspired Creations, customer satisfaction is important to us. Our return and refund policy is designed to provide a clear and fair process for customers who may need to return a product.

If you are not completely satisfied with your purchase, you may request a return within 14 days of receiving your order. To be eligible for a return, items must be unused, in their original condition, and in the original packaging. Products that show signs of use, damage, or alteration may not qualify for a refund.

Once your return request is approved, you will receive instructions on how to send the item back. Customers are responsible for ensuring the product is securely packaged to avoid damage during the return shipping process. After we receive and inspect the returned item, we will notify you about the status of your refund.

If the return is approved, the refund will be processed to the original payment method. Please allow several business days for the transaction to appear in your account, depending on your payment provider.

Please note that shipping costs are non-refundable, unless the item received was defective or incorrect.

If you have questions regarding returns or refunds, you may contact us at dhfaithresources@yahoo.com and our team will be happy to assist you with your request.